Guest-focused operations
End-to-end coordination that protects quality at every point of the guest journey.
Short-term rental specialist
Operations, revenue and systems working as one.
I help vacation rental businesses run smoothly, price intelligently and scale through better systems.
Available for remote projects
“The best guest experience is built behind the scenes: clear operations, connected tools and decisions grounded in data.”
12+years in hospitality
4working languages
40+operational SOPs built
Based in Spain
Available worldwide
Available worldwide
How I create value
A complete view of the work.
Revenue with context
Pricing, calendar control and performance insights aligned with real operational capacity.
Systems built to scale
PMS configuration, automations and dashboards that make complex portfolios easier to run.
Professional summary
Vacation Rental Operations Manager with 12+ years of experience across short-term rentals and hospitality. I combine guest experience, reservation management, pricing, distribution, process design and platform implementation to create reliable operations and stronger commercial performance.
Selected experience
Work that connects strategy and execution.
Remote collaboration across Europe, the United States and international hospitality portfolios.
01
Flagstaff Portfolio
STR Operations & Systems Coordinator
Flagstaff, USA · Remote- Coordinate reservations, guest journeys, cleaning, maintenance, access and owner communication across Lodgify, Airbnb and Vrbo.
- Built smart-lock, pet-fee, security-deposit and rental-agreement workflows plus more than 40 operational SOPs.
02
CasaBot SRL
Vacation Rental Systems Specialist
Trieste · Remote- Resolve Guesty connectivity and synchronisation issues across Airbnb, Booking.com, Vrbo and other distribution channels.
- Configure OTA mappings, guest communication automations and listing-consistency audits.
03
Mon Boutique Hotel
Operations Coordinator
Pollença, Spain- Connected reception, housekeeping and breakfast operations while improving internal workflows and reporting.
- Built spreadsheet automations and dashboards to give the team clearer operational visibility.
Core expertise
Skills for this profile.
Vacation rental operationsGuest communicationRevenue managementPMS implementationOTA distributionSOP developmentReporting & data analysisTeam coordination
Technology
Tools & platforms.
GuestyLodgifyHostawayHospitableAvantioSiteMinderBeyondSmartPricingGoogle WorkspaceExcelChatGPTClaudeApps Script
Applied artificial intelligence
AI that simplifies work without losing the human touch.
I use ChatGPT and Claude to speed up the technical work behind real operational challenges. They help me write and improve code, while judgment, communication and final decisions remain human.
People first
Technology handles repetition. I stay focused on context, clarity and the people who use each system.
AI-assisted coding
Draft, review, debug and improve JavaScript and Google Apps Script for real operational workflows.
Spreadsheet systems
Optimise macros, formulas, triggers, dashboards and data validation in Google Sheets and Excel.
Workflow automation
Design CRM, revenue, finance and operations workflows from clear business rules and repeatable actions.
Data & decision support
Turn operational data into KPI dashboards, scoring, alerts, pricing recommendations and structured reports.
Integrations & troubleshooting
Design and troubleshoot API, iCal, PMS, OTA and data-sync workflows through documented, test-first iteration.
Prompts & documentation
Create reusable prompts, SOPs, manuals, multilingual guest messaging and commercial content adapted to each audience.
Languages
Spanish
NativeEnglish
Fluent · C1Catalan
FluentPortuguese
ProfessionalEducation
Higher Technician in Energy Efficiency & Solar Thermal Energy
FJE Clot · BarcelonaCertificates
Revenue Management
Beyond PricingProject Management
LinkedIn LearningNo-Code Apps
AppSheetLet’s work together
Need clearer operations, smarter revenue or better-connected systems?
Tell me what you manage, what you want to improve and the best time to reach you.
Prefer email?contacto@alejandroagazzi.comI usually reply within one business day.
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Alejandro Agazzi. Contact: contacto@alejandroagazzi.com.
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